New Release Version 2.8 – Enquiry Tracker

What is covered in this article?

Version 2.8 Features Video

Introducing SMS

This release includes initial support for sending SMS messages to contacts that expressed interest in receiving updates via SMS. This feature is available under an early access program and includes several new features, such as new preferred method of communications field and sending a generic SMS message for any email that is sent from a form submission or Applications/Student list screen.

Learn more about getting started and the features of SMS

Note: To support SMS, we have changed relevant references in the user interface from EMAIL to MESSAGES. For example, under Admin> Messages versus Admin> Emails

New Comms Log

This release introduces a new communications or comms log to the Contact Details screen. With this latest feature we have renamed the old Activity Log to History and added a new tab on the contacts details screen that allows you to access any of the automated email communications that have been sent or emails broadcasted from the Student list/details screen.

NOTE: The Comms log for all contacts will appear on screen after the first email is sent from Enquiry Tracker. Also, amy emails sent from Communications> Email screen are still logged in the old activity log. This will also move over to the new Comms log in an upcoming release.

Learn More>

Apply

New Form Status

All forms now have the added option to be "turned off" so that families can no longer start or submit an existing form in progress. When this feature is enabled, anyone trying to access the form will be presented with a message stating that the school is no longer accepting submissions.

Learn More >

Added support for video uploads

Families can now add video files as attachments to the document stepper in Apply.

Learn More >

Better session timeout handling

When a family starts a form in Apply they have 4 hours before the session will time out to complete the form. We have introduced an improvement that will display a dialog, shown below, to the user letting them know that the session expired and they need to verify again to continue. Good news is that any data they had entered prior to the timeout will have been saved.

Org View Updates

For those organizations and dioceses that have Org View access via Central, we have modified the order for the Stage and Status fields to match the order for all schools.

If you are interested in learning more, please contact support

Enhancements & Bug fixes

The following items have been fixed in this latest release:

Added a new clear button to search box on all table view/list screens
New Offer Letter template has been added to Student default emails. You will need to review and activate it in order to use the email. Go to Admin> Messages and scroll down to Message Templates and choose Students from the dropdown. Once there you can locate the new Offer Letter template, make and changes you wish to make and activate it.

Note: If a template already existed in Admin>Messages> Message templates under students then this new template will have been named Offer Letter - ET
The space available for the vertical axis labels has been increased on Analytics> Research charts so they display more text and are easier to read when displayed as a bar chart.